How can I submit a temporary accommodation request for my client or team?
You can send your request through our website or contact our customer service team. We’ll be happy to help you find the right solution
How long does it take to receive an apartment proposal?
The average time depends on availability and location, but we generally send you a proposal within 24 hours.
Do you handle urgent requests?
Yes, we do. If you need immediate accommodation, contact us and we’ll do everything possible to assist you.
Do you offer an online catalog to explore available apartments in real time?
Yes, we have an online catalog where you can view the available options and their details. You can filter by location, amenities, and other criteria.
Do your proposals include pet-friendly options?
Yes, some accommodation options allow pets. If your client has a pet, let us know so we can find the best match
Do you offer apartments or buildings with parking?
Yes, we have options that include parking. Let us know your specific requirements and we’ll provide the best available choices.
Is it necessary to pay the full reservation fee in advance?
Not always. Payment terms may vary depending on the booking. Please contact us for specific details
What happens if my client tests positive for COVID-19 and cannot travel to their destination?
If circumstances change, please contact us as soon as possible so we can modify or cancel the reservation.
Do you have entire buildings available to accommodate more than 10 workers in France?
Yes, we can offer entire buildings for large groups. Contact us to discuss your specific needs.
How can I contact my designated agent?
You can reach your designated agent through our website or by phone. We’re here to help you.
Do the apartments have a physical front desk and concierge for receiving packages?
Some apartments do offer reception and concierge services. If this is a necessary feature, let us know and we’ll arrange it accordingly.
Do the apartments have dedicated spaces for remote work and high-speed WiFi?
Yes, many apartments are equipped with workspaces and high-speed WiFi. Contact us to find the best option for your needs
What services are included in the quotes?
Services included may vary depending on the apartment. Some may include cleaning, utilities, and more. We’ll provide the specific details in each proposal.
Can I get the exact address of the apartment before confirmation?
Yes, we will provide the exact address once the reservation has been confirmed.
Do all apartments have the same amenities?
No, the amenities vary depending on the apartment. We present options that are tailored to your specific needs
Does Marixa Suites Recovery Home have an emergency phone number?
Yes, we provide an emergency contact number for our clients. It will be included in the booking documentation.
Does Marixa Suites Recovery Home have apartments outside of Spain?
Yes, we offer apartments in other international locations
Does Marixa Suites Recovery Home own the apartments it offers?
No, we work with a network of high-quality apartment providers.
Does Marixa Suites Recovery Home handle all types of reservations?
Yes, we handle both corporate and individual bookings.
What happens if there are damages when the guest checks out?
Please report any issues or damages at the end of the stay. We will assess the situation and take the necessary action.
